Social Media & Community Lead

Amit érdemes tudni

• Remote · Európa
• Távmunka EU/EEA/EMEA/Európa területéről, Magyarország nincs kizárva.
• Szint: Lead
• Fizetés: nem közölt

Helyszín és jogosultság

Távmunka EU/EEA/EMEA/Európa területéről, Magyarország nincs kizárva.

Europe - Remote; Middle East - Remote

Megbízhatóság: 91%. A végső döntés a munkáltatóé – mindig olvasd el az eredeti hirdetést.

Pozíció

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

Key Responsibilities

Lead as Social Media & Community COE to the regional team, defining the regional strategy, governance, and operating framework across all social and community channels.

Establish scalable frameworks, playbooks, and best practices that enable regional teams to execute consistent, high-quality social and community initiatives.

Own the collection, consolidation, and analysis of community feedback, social listening, and customer sentiment, translating insights into actionable recommendations for business stakeholders.

Build and strengthen brand trust by developing community engagement strategies and supporting reputation management initiatives across key markets.

Partner with Product, Marketing, PR, Customer Experience, and Regional teams to ensure community insights are embedded into product launches, campaigns, and customer communications.

Train and enable regional teams through coaching, knowledge sharing, toolkits, and campaign frameworks to improve execution quality and operational maturity.

Define performance metrics and reporting frameworks to measure community health, engagement, sentiment, and social media effectiveness across regions.

Continuously identify opportunities to optimise processes, tools, governance, and resource allocation between global and regional teams

Rövidített kivonat. A teljes leírás és a jelentkezés a munkáltató oldalán érhető el.